Rental Terms
All vehicle rentals in Croydon are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or vehicle pickup. This document outlines specific terms, conditions, insurance coverage, fees, and your obligations regarding the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Croydon: Requirements
- To rent a vehicle through Car Hire in Croydon, you must be at least 21 years old, though some vehicles may have different age criteria, with potential extra charges for drivers under 25. A valid full driving licence for the appropriate vehicle category is required, along with valid identification and proof of your current address. Please ensure you have valid payment details and a security deposit ready. Additional requirements may be outlined in the Rental Agreement.
Booking and Payments in Croydon
- Reservations can be made via our website, by telephone, or directly at our Croydon office. To confirm your booking, a deposit might be necessary. Full payment, along with a security deposit, is generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Croydon, it is your responsibility to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and both parties will sign it for confirmation. When returning the vehicle, it should be in the same condition as it was collected, accounting for standard wear and tear. Any new damage will be evaluated and charged as necessary. Ensure the fuel level matches what was provided at the start of the rental; refueling fees will apply if the vehicle is returned with less fuel. Late returns may result in additional charges, so please inform us as soon as possible if you expect a delay. You will be liable for any parking fines or traffic violations accrued during your rental, along with an administrative fee for processing these charges.
Insurance and Liability in Croydon
- All rentals come with basic third-party insurance included. Details regarding coverage and excess amounts are outlined in the Rental Agreement. You may have the option to purchase additional insurance to lower your financial exposure. It's important to review these options. You will be liable for any damage or loss up to the insurance excess amount, unless additional coverage is obtained. Damage resulting from negligence, misuse, or violation of these Terms will remain your responsibility, regardless of any insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Uses
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities. This includes racing, off-roading, or other dangerous pursuits. Transporting hazardous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should only be used for its intended purposes, adhering to passenger and weight limits, and remaining within agreed geographical boundaries without prior approval.
Breach of these terms may lead to immediate rental termination and extra fees.
8. Liability Limitations in Croydon
To the fullest extent allowed by English and Welsh law, Car Hire Croydon will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the total rental amount paid in the past year. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
Changes to Terms in Croydon
We reserve the right to amend these Terms at any time. Changes take effect as soon as they are published on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Croydon Car Hire Services
Riverside Way, Croydon CR0 1LX, United Kingdom
Contact Us: Phone:
442081681040