Welcome to Car Hire Croydon. These Terms of Service govern your use of our website carhirecroydon.co.uk and our vehicle rental services. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals in Croydon are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines the specific terms, conditions, insurance coverage, associated charges, and your obligations for the rental. Should any discrepancies arise between these Terms and the Rental Agreement, the latter will prevail.
Eligibility Criteria
Renting a vehicle with us requires:
- To hire a vehicle in Croydon, you must be at least 21 years old, although age restrictions may vary based on the vehicle type. Drivers under 25 may incur additional fees. A valid full driving licence for the appropriate vehicle category is required, along with proof of identity and current address. Payment details and a security deposit must also be provided, along with any extra requirements outlined in the Rental Agreement.
Booking and Payment Options
- Reservations can be made via our website, by telephone, or directly at our Croydon office. A deposit may be necessary to confirm your booking. The balance and any security deposit are usually payable at the time of vehicle pickup. All prices are in British Pounds (£) and include VAT where relevant. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection, it is important to conduct a thorough inspection of the vehicle and to report any pre-existing damage without delay. A vehicle condition report will be generated and must be signed. When returning the vehicle, it should be in the same condition as when it was collected, taking into account normal wear and tear. Any new damage will be evaluated, and charges will be applied accordingly. The vehicle should also be returned with the same fuel level as it was picked up; otherwise, refueling charges will apply. Late returns may result in additional fees, so please inform us promptly if you expect a delay. You will be liable for any parking fines, traffic violations, or other charges incurred during your rental, in addition to an administration fee.
Insurance and Liability Details
- All rentals in Croydon include basic third-party insurance. Detailed coverage information and excess amounts can be found in your Rental Agreement. Additional insurance options may be offered to lower your financial liability. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the insurance excess, unless additional coverage is purchased. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited vehicle uses:
- The vehicle must not be used for any illegal activities or purposes. This includes racing, off-roading, or engaging in hazardous maneuvers. Transporting dangerous materials or sub-letting the vehicle to unauthorized individuals is prohibited. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, ensure you do not exceed passenger or weight limits or drive outside the designated geographical areas without prior approval.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire in Croydon will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Disputes will be resolved exclusively within the English and Welsh court system.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Croydon Car Hire Services
Riverside Way, Croydon CR0 1XZ, United Kingdom
Contact Number::
442081681040